Red Rover ~ HELP! The Problem We are seeing a significant number of candidates who believe they have applied for a position when they have actually only “Connected with Us.” I onboard approximately 500 substitutes each school year, and the number of candidates who contact us believing they submitted an application—but did not—is surprisingly high right now. For example, I recently received this message: “Hi, my name is L, and I was a substitute through HDESD a few years back. I’d like to become one again, and submitted my application through the Red Rover aligned portal but was only asked to upload my resume. I’m not sure if this is because of my previous history with you all or if I am missing steps for the cover letter, etc. It said I completed the application on the 4th of August, but I haven’t heard anything. Let me know what next steps are needed from me!” From the candidate's perspective, they genuinely believed they had completed an application. From our perspective - they had only connected with our organization. Why This Matters This creates a significant administrative burden for organizations with high-volume hiring. There is no way for me as one person to identify candidates who believe they applied, determine what they actually completed, and then individually explain that they still need to apply. With one HR staff member managing approximately 500 new substitute hires each school year, it is not feasible to manually monitor and correct this misunderstanding. More importantly, this creates a poor candidate experience. Candidates leave the process thinking they have successfully applied, when in reality they have not entered the hiring process at all. Potential Solution I would strongly recommend adding clearer language and/or prompts to distinguish “Connect with Us” from “Apply.” For example: Add prominent language on the landing page explaining: “Connecting with us does not submit a job application. To be considered for a position, you must click APPLY and complete the application.” After someone clicks “Connect with Us,” provide a clear prompt such as: “Thanks for connecting with us! If you are interested in applying for a position, please click APPLY to begin your application.” Consider adding a confirmation message that explicitly tells the candidate whether they have actually submitted an application. Ideally, candidates should receive a clear distinction between “You have connected with this organization” and “Your application has been submitted.” A simple, unmistakable distinction between these two actions could prevent a substantial amount of candidate confusion and reduce administrative follow-up for high-volume recruiters. Bottom line: If a candidate believes they have applied when they have only connected, the system is not communicating the difference clearly enough.