Feature Ideas

It would be great to know when Red Rover pushes out an update to the system and what settings/functions will change.

It would be super handy if you could create some downloadable PDFS so that we can send out to the new hires or any employee. Or in our case we have a staff tab on our website that has anything and everything at their fingertips that they may need to research and find. I have spent countless hours copying/ pasting the information in the Help section to create our own PDFS but if the employee guides ( set up your account, creating a leave, assigning a sub, etc) could be converted to a PDF that would amazing !!!!

Please allow access to previous conversations within the Live Help chat. This would be helpful for times when we think we’ll remember the information provided but don’t — allowing us to refer back without needing to reach out to support again.

I love the sub training video as an overview for using Red Rover in the three different formats. Would it be possible to add information on how to view school information and linked lesson plans?

I just want to say thank you for all the help and support the people there at Red Rover have given us. You are all so helpful and quick to respond. I really appreciate all of you!

Most users who are given a Red Rover training video simply click the acknowledgment button to indicate they’ve watched it, but still run into issues and come to us with questions. It would be helpful if users were required to watch the entire video for training purposes, so that when they confirm completion, we can be confident they’ve fully viewed the content—even if they still need assistance with tasks like entering an absence or properly submitting their timesheet.

We are a BOCES who support school districts with Red Rover and don't give the Super user permission out to districts. We would like the ability to give out limited access of the Idea Board to certain Admins who would benefit seeing it and being able to upvote on ideas.

Could it be possible to make more Tip Sheets for some of the help topics? Sometimes it is easier to send that instead of explaining where they can find help.

Would love to see a way to reach out to other districts, like a forum. To discuss ideas etc with other districts that use RR. We get to when we do the huddles. However, maybe this exist?