Ability for Admins to manually set / change passwords for users | Voters

Ability for Admins to manually set / change passwords for users

Erin Williams

I wish we had the ability to just reset passwords and not have to go through their emails. I have been on the phone with an employee trying to walk her through it for ever because she is not a computer person. If I could just reset it, that would save a lot of time and headache.

October 17, 2023

Mike Weisman

Merged in a post:

Password ability

Karianne Cornwell

We would love the ability to create and/or change and update the passwords. We do everything in the profile and make all the changes so it isn't really a safety feature as we are in the actual Re Rover accounts all of the time.

May 11, 2026

Kristi Martinson

Just wondering if there is an update for this issue?

SANTA DEANGELO

I just dealt with this exact issue with one of my subs who is a retired teacher and not the most tech saavy and also have issues with our more seasoned subs as well. I did reach out to the chat box while my sub was here, but like others have stated, it would be easier to have the option as our district's super user to change to a temporary password when needed.

Regyna Jones

Just a thought, and the way I tend to do it. Although it is a little longer, I created a test account for myself, and then when I received the emails, I saved them so I could read the exact email subject to the employee/sub. Also helps so I know what the emails look like. A longer work-around but it makes it go a tiny bit faster.

Larry Foxx

Regyna Jones: great idea!

Holly Hasty

Maybe because of compliance we could send a text message instead of an email. I am having the same problem with some of my staff also with the email reset password link. Possibly we could send them a code by text message and they can use that to log in and then change their password?

Larry Foxx

Some of this is a compliance issue with security standards and such, just to keep that in mind.

Michelle Valentine

Larry Foxx: Thank you!

Michelle Valentine

Or be able to see their password once it is changed. I have these same issues.